I took delivery of my upgrade on 11 February 2013. The phone intermittently froze and went pink, switched off by itself. I contacted Virgin Mobile on 18 February only to be informed that the older models had this fault and that it would be reported as an out of box fault. The phone would be ...
So I have been a Virgin Mobile client for 4 years since 2008! After my two year contract ended in April 2011, I went into the store to decide on a new contract. I was not happy with the current deals on offer at the time, so I decided to take a new deal at Vodacom instead. I told Virgin that I ...
I have had my virgin mobile contract for many years and have been on a month to month for the last 2 years and I tried to cancel in October last year for the first time. They told me their systems were down and I had to call a number from my mobile which I did. I had no joy. I went back to the ...
I called it for a week now regarding the settings of my s111 galaxy. its been a month and I still havent used my phone. Every time I call in Im told how to change my settings and reboot. and it doesnt work. Can someone just sort this out for me pls ...
I took my phone (a blackberry) in because it kept switching off and on and the scroll pad was not working properly. I got my phone back and tested it quickly to make sure that the scroll pad was working and that the phone stayed on. i was advised that a software upgrade was done and that the scroll ...
I am beyond bored with forever having to fight with Virgin Mobile to get a standard service. This will be the 3rd time I have to make a Hello Peter complaint in order to get my problems sorted out. Why is this neccessary?? Why is Virgin Mobile service so shocking?? I had a contract with them for 2 ...