I ported my three 8ta numbers to Virgin about a month or two ago. I decided to upgrade to three classic contracts. The experience was so bad I had to cancel the order after having to phone after a week and find out they had no stock! They then convinced me to give them another chance as they ...
Good Day I just received a letter from SelectOnline regarding a supposed outstanding balance due to VMSA. Please give me a breakdown of what this is supposedly for. If I have been listed with any credit buruea, i would like to know which ones and when. I am already involved with littigation with 1 ...
I thought I was one of a few with issues with Virgin Mobile. LOL, good for me - I am not the only one, shame on you Virgin Mobile for upsetting sooo many customers. I think your 'trained' staff have got no idea of the products and the services. After lines dropping and being forwarded, directly, to ...
I recently received a threatning sms from the Virgin Mobile lawyers. This was very alarming to me as I paid Virgin Mobile what they advised was a cancellation payment for my account. They advised that once that payment was done, they would then cancel account. I paid this agreed upon payment, sent ...
Since I opened my account in November 2011, I have had nothing but problems. I am tired of being promised my issue will get looked into and never does, I am tired of being told I will get called back, yet never do, I am tired of phoning the call centre, waiting forever for a consultant, verifying ...
It is so sad that I have to resort to Hellopeter everytime to get something sorted out with Virgin Mobile I have had a blackberry with Virgin Mobile for over 1 year now. Everything worked fine. Just over a month ago, my Whatsapp and BBM stopped working properly as it used to work. Messaged either ...