I previously posted the following: https:///virgin-mobile-south-africa/complaints/handed-over-1033839 I got a response, and then requested it to be dealt with my senior management as it is definitely an illegal black listing! 2 persons tol me i would be contacted shortly... but nothing happened! ...
I took a phone contract with Virgin mobile. I could phone out but never receive calls. I loged a complaint and I was told that they would come and collect the phone as it is a faulty phone. They collect the phone o the 21/09/2010 and I never recevied a new phone. It is now 2013 and to date I have ...
Hello Peter I signed a contract with Virgin as follows: THE DEAL WAS R600.00 TALK TIME FREE AND COMMITTMENT OF R122.00 PER MONTH for 24 months and option to cancel 1 months notice. Now they billed me R133.35 on 01/11/2012 and took payment ref: (7781474) and billed me R416.10 on 01/11/2012 and took ...
I opened my bill for last month and suddenly I'm being billed for SMSs. When I signed up for the contract 19 months ago, the deal included 1000 free SMSs per month. Now all of a sudden I am being billed for it, despite having only sent 24 last month. The previous month everything was still in order ...
Virgin contacted me last October to say that i was due for an upgrade on my 2 cell contracts with them. i agreed that id take an lg phone and a blackeberry, i was told that the lg would be delivered but they had no stock of the blackberry, on the 15th December i received the lg but still no word on ...
I received a phone call a while back from a virgin rep telling me about renewing my contract with them as mine had finished. I agreed on a samsung galaxy pocket phone and to renew the contract. I am paying the same amount as per the original contract and with myfirst contract with virgin mobile I ...