I have a contract with Virgin Mobile, and have a debit order in place with them. The first month i understand that you pay that bit extra because it is a new contract, however i was debited the full amount of the first month, three times. When i queried this it took months for a correspondent to ...
In December 2011 it took nearly a week for Virgin to port my number, i could never access the Virgin menu. i had a 24 month contract, i have been debited 27*R99, they have no clue how much the connection fee was. i cancelled my contract and my debit order, that was the only time they contacted me ...
MY NAME IS SESIE ELIZABETH SIBEKO, I HAD A CELLPHONE CONTACT WITH VIRGIN MOBILE, OF WHICH THE CONTRACT WAS TEMPORARILY SUSPENDED DURING MARCH MONTH 2013, DUE TO PAYMENTS THAT WERE NOT RECEIVED. I RECEIVED A LETTER STATING THAT I MUST PAY R1326, OF WHICH I MANAGED TO PAY R663, ON THE 8TH OF NOVEMBER ...
On the 25th of July my mother (a pensioner) went into Virgin Mobile Clearwater and informed them that she wished to cancel her contract. She had been a client of Virgin for years. they accepted the cancellation and loaded it. She was then told to follow up with the call centre to ensure it had been ...
I had applied for a student loan at Absa bank for my daughter as I can't afford to pay for her fees as am a pensioner. I was told I could not get approval because I owe Virgin Mobile which I do not owe.. A month ago they had called me to tell me that I owe them when I also suggested that they send ...
October, November and December there has been an issue in my billing. I have a topup contract for R329 per month, last month I again had to complain as I was sent an account for R650. Eventually Tshireletso replied and advised and i quote "You were charged your monthly commitment of R329.00 in ...