I have THREE contracts with Virgin Mobile and due to possible budgetary constraints decided to pay up the amount due on my Tablet. When I contacted them on 23 December, I was informed by Earl Strydom of the amount that was due. I paid the amount into their bank account via an EFT payment and ...
To cut a long story short, my debit orders go off on the 15th of every month. Last year on the 13th May 2013 I sent VMSA a email through their CONTACT US facility on the website advising them that I would not have the necessary funds on the 15th for the debit order to go through and that I would ...
I opened a Top Up contract with Virgin Mobile in August 2013 and since the day I got the phone I have had appalling service. In November 2013 my airtime finished by the 6th of the month, even though I hardly made ANY calls (I was in London until the 3rd November 2013 and I used a different sim card ...
I gave my phone in at Virgin mobile Cape Gate branch, just before Christmas. First of All I stood in the store for almost 40 minutes just so they can help me. Then I gave them more or less a month. I phoned today to ask when my phone will be ready/ The first reponse was that I should phone customer ...
After 4 months of inquiries and withholding of payment it took a complaint to HelloPeter to get an immediate response. I now have the information I required. ...
Good day I called into the call centre to ask that the two contract i have are cancelled and converted to pre paid. i was still asked why i wanted to and a few other questions, and told that Virgin no longer cancels contracts, but they only convert to pre paid. I was assured that i would no longer ...