Virgin Mobile deducted R2028.00 from my bank account on 20 December 2013. My contract, however, is only R1000; should I reach that limit, I am able to top up on a pay-as-you-go basis. When I queried this (a month ago today) I was told that Virgin Mobile had in fact made a mistake and my money will ...
I sent three emails to Virgin Mobile informing them of the error they have made when billing me monthly. They are charging me for using airtime that I HAVE ALREADY PAID FOR!!! I think this is highly unprofessional and have still received no response from Virgin Mobile... ...
I have ported away from Virgin Mobile and my last airtime was loaded at the beginning of December. The December debit order didn't come off my account which rolled over to January, but that hasn't come off either. I sent a message to Customer Care/accounts ages ago and nobody has bothered to get ...
1. I was overcharged on my debit order on the 20th December 2013 I was charged over R730 the "cap/limit" on my account is R600. 2. I have been in contact with various people at Virgin Mobile and exactly one month later nobody has helped me. 3. I have been in contact with Susan, Zandele ...
I am still waiting for my refund to be paid to me, as you said 5-7 working days, well it has been 20 days and still no refund. i want my money paid to me that you paid short. 0741581534 ...
Virgin mobile phoned me to offer me a cell phone contract so I accepted but beginning to see why I left them in the first place we did this whole process over the telephone after I got approved they informed me that the courier company would phone me to confirm the date where they must drop it off ...