VMSA sells a contract for a Samsung Galaxy Siii mini for R199. Together with this contract, their website advises that you get R150 airtime, 30 smss and 200mb of data per month. Their Ts and Cs talk about monthly included Value and their rates document has a column for "included value" ...
I renewed my contract with virgin mobile for a Samsung SIII in mid May, The advert in store at the Century City read as follows: R300 per month and you get R200 airtime per, 100 free sms and 300 MB free data per month When I received my first statement it stated that my bill is >R500 I contacted ...
Copy of my complaint on their "General Enquiries" page (there is nowhere on their site to actually lodge a complaint): What a bunch of useless, unhelpful people you are!!! I have wasted nearly 2 hrs of my day so far to arrange a sim-swap. Something I was told by the first ...
After 5 Hello Peter complaints in 2011 to get my number ported from Vodacom, my 2 year contract with Virgin Mobile at last ended February 2013. No one contacted me for an upgrade. I contacted your Call Centre on 30 April to end my contract and Siswe told me he will contact me back on Monday 6 May ...
Virgin Mobile Have once again infuriated me by making what should be a simple process, a nightmare. Its hard to accept that when your cell phone gets that the effort you need to put in to rectify the problem is massive, and of course with no reward. One must drive 35 km to one of there only two ...
2 blackberry 9300 sent in for repairs. The first on 4/3/2013 was returned 4 times and in Virgin Mobile Eastgate Branch tested. Problem was speaker and microphone not operational. It still has the same problem, but according to them it has been fixed and tested. Second phone on 11/3/2013 was ...