Just bought a sim card from 2 ladies in Edgars Walmer Park, Port Elizabeth. Was told when the R22 airtime is done I will be able to sms and make calls FOR LIFE. I asked the question "So I don't ever have to buy air time again" the answer was "NO" Not driving down there again to ...
My contract's expiry date was August. I phoned on 20/8/13 to cancel, and was informed that their rules state I must give a month notice. So I figured that means they will charge me for September even though I'm not using phone and I was fine with that, but when I received my bill they charged me ...
Extra month charged for close contract ...
I ported my Vodacom number to Virgin Mobile on the 10th of January 2014 and the porting was completed the same day. However; I noticed that my airtime and data bundles balance on the Virgin Mobile sim card have disappeared. I've been calling the 123 number ever since and your champs have been ...
I am logging this complaint on behalf of my mother who is old and has no access to expose Virgin mobile. My Mother was called by one of the call centre agents to sighn up for a contract and she did and they delivered perfectly . the contract term finally ended and she was not interested to renew ...
I have been calling the call center for the past two weeks asking the same question and getting the same response every time and getting the same result... NOTHING. I have sent a e-mail to the call center as well and to my surprise... Nothing... I have requested a letter explaining the 'Bill Shock' ...