I have posted my original query on 13 July and it was apparently sorted out by Rebecca on the same day (a Saturday), with which I was very impressed! Only to find out on the 15th that both lines have been blocked again. These lines were down for a week, but were re-instated after Colly phoned me ...
HAVE PHONED IN ON NUMEROUS TIMES TO CANCELL MY CONTRACT WHICH STILL HASNT HAPPEND WELL AFTER THE SUPPOSED 1 MONTH PERIOD, WHEN I CALL I AM DIRECTED TO THE INCORRECT DEPARTMENTS AND PLACED ON HOLD FOREVER, THE SERVICE IS SHOCKING AT THE LEAST... IM HAVING TO END UP PAYING FOR AN EXTRA MONTH NOW AS I ...
I phoned and cancelled the one number ending in 9316 on 6 May 2013 and the other ending in 0313 on about 25 May 2013. I requested that both be converted to a pay-as-you-go so that it can be either ported or otherwise used as my daughters will be taking out their own contracts. I understand that ...
I have a big complaint against Virgin Mobile SA. This is the second Hello Peter Complaint against Virgin Mobile. I have a contract with them, with my first sim I had the sim dropped calls in the middle of a conversation, couldnt make calls. I called Virgin the first time to report the problem, I ...
For a few months we were trying to get our queries resolved to no avail. Last week I posted on Hello Peter and received a call from a friendly young lady called TSHEGO at Virgin Mobile. Together we resolved our issues. She continued to call until ALL queries were solved. Very Well Done Dear!! Thank ...
Hi There I have just received the Virgin Mobile Statement: July2013 for the number 072 863 5813 My contract ended on the 8th of July as per Vitals sent to Virgin Mobile twice. I was assured this would not happen but as Virgin Mobile has always done, the promise was broken, I cannot wait to be ...