On the 30/04/2013 IIHAAM promised a refund for incorrect itemized billing- NO REFUND. I called the CC on the 17/07/2013, spoke to a rude JUNAID. I first asked him to re-confirm my cancellation date- he said my contract is NOT CANCELLED! i did this in April. I then asked for a refund for incorrect ...
HAVE CALLED NUMEROUS TIMES ABOUT CANCELLING MY ACCOUNT I AS TOLD Q0 JULY IT WOULD BE CANCELLED AND IT STILL IS NOT!!! IT IS ABSOLUTELY UNACCEPTABLE!! I WILL NOT BE CHARGED FOR THIS MONTH!! THE ACCOUNT WILL BE CANCELLED IMMEDIATELY. YOUR SERVICE IS TERRIBLE WHICH IS WHY I CANCELLED ITOVER A MONTH ...
My question to Virgin Mobile: how long can it take to investigate my account and assign any unused or never allocated airtime? 13th July: Issue logged for the 2nd time but this time someone acts upon it. 15th July: "Please be advised that I am still awaiting for feedback from our Billing ...
Every month we have the same problem with this service provider. Actually it is a joke to call them a service provider because they do not provide anything, they want you money every month but then, o boy you have to fight with them to get what you pay for., We have spoken to the Supervisor Juliet ...
Good Day I have been unable to make calls - whenever I try to make any call, it just shows REJECTED on the screen. I have called Customer Care several times during the last month and they failed to solve the problem. The last 'champ' told me that the sim card was old and I need to go to Shoprite ...
I joined Virgin Mobile in the begining of July 2013. because now they have better deals (double your airtime) available when you have a current phone and join their network, port the existing number, I would rate them ahead of Vodacom and MTN. However, simply put their Network bandwidth services! ...