Just over a month ago I noticed that the music in the gym does not work. One speaker by the pool is the only one that is working. After complaining several times to the manager and various staff and being promised that they will fix it, nothing has changed. When the speakers do work they are ...
I have been a paying member of this gym for 7 years now, and have seen my fees go up substantially each year in Jan. I use the gym 5-6 times per week, and have watched it get more and more crowded, while there is almost NO investment in improving or expanding the gym. Despite the new Virgin Active ...
I cancelled my contract and was told by Happy that my cancellation fee will be 30% of my monthly fee, R161. I was then emailed by Nadia who said it would be R462. Confused I phoned Happy again and she confirmed that it would be R161 and if the wrong amount is debited I can phone her. Nadia then ...
When i joined Virgin Active Tremshed i was not informed that ill be paying for two gyms, one at Tremshed and one at Sunnypark i was paying R279 a month instead of R219 or maybe R199. Today when i went to pay for my areas on account i saw my friends subscription fee being R199 and i asked how was ...
Please be warned about dealing with Virgin Active Faerie Glen. A simple request for a translation of contract has resulted in excessive charges being levied despite a very clear request. I will be terminating all contact with said establishment until their business ethics improve and customers are ...
Hi I recently e-mailed Virgin active expressing my intention to cancel my contract. I took the time to explain that the reason for the cancellation was no fault of theirs but rather because I had moved. To date, I have not had a response. I have heard so many horror stories about Virgin Active ...