I joined VA in Oct 13. My husband and daughter joined in Jan 13. On 28 Nov 13 we requested a change in banking details for our debit order. To date, after numerous emails and conversations, this is still not done! Now I am being sent sms' and emails that my debit order has been returned. Checking ...
I had an incident at Virgin Active Moreleta Park on Wednesday 7 February. I was doing my workout when another member walked up to me and started shouting, swearing & threatening me that he was going to f%#k me up if I mocked him again on social network. (Basically it's on Instagram where the ...
I would like to lay a complaint about of your personal Trainers Think his name is Tato. This morning I was on the treadmill And I only got onto it when some already paused it on about 4, 5 minutes. So I kept on running till 20 and thought I would just do the extra 4, 5 minutes as I run 20 minutes ...
On 4 July 2011 I have entered a 2 year club membership agreement with Virgin Active, Hatfield Branch. According to my knowledge my contract expired on 31 July 2013 as it was only a 2 year contract, but still after July 2013, an instalment of R349, 00 were deducted each month from my account. I ...
So in October 2011 i opened up a one year virgin active gym contract and this was supposed to end in Oct 2011. In accordance with the consumer protection act, you cannot roll over any contract without notifying the customer in writing atleast 40 - 80 days before the expiry of the contract. ...
I joined virgin on the normal subscription in december 2013 but later that month i changed and joined with discovery which reduces the charges but now i was charged 425 odds 1st of jan 2014 and i reversed it because i was to be charged the 89 odds . now they have not deducted the money due for feb ...