Good day, I hope this message finds you well. I have always been blown away by the brilliant service of Virgin Active and I have always given them 12/10 when they called me and asked me how I would rate the service I am getting at VA Claremont. When I signed up as a member I was informed that part ...
In the last week of December i was assisted by Zora at Virgin Active who signed me up for gym membership. She did not at any point disclose to me that it was a 12 month contract. She gave me prices that I would be able to afford on the basis that I join Momentum Health in January and link my Virgin ...
THE POOL WATER SMELLS BAD, LIKE OLD FEET! IT IS UNPLEASANT TO SWIM IN, AND POSSIBLY UNHYGIENIC. THE MANAGER IS NOT IN WHEN I'M THERE, BUT NO RESPONSE YET FROM THE COMPLAINTS I HAVE SUBMITTED TO STAFF. ...
I was doing a rehabilitation session with my biokinetic Ian and the loud music audio of the club had us shouting to each other to have a conversation. I went and complained to the club manager, Jonas, who was very helpful and pleasant, had the volume turned down and came upstairs afterwards to ...
I am a loyal national member of Virgin Active and find that 38.4% annual increase on monthly membership fee is unacceptable. Tracy Lee has been making generic statments, in response to complaints on this website, but yet to create any change in the situation. I am not surprised by the price ...
I'm a Multiply member and need to swipe my card the get discount basically. But Roodepoort VA was off line the whole weekend and I hope you guys can add days on my account. Thanks Peple ...