My account has been handed over to MBD inc. without anyone informing me of this. All Cynthia could say is that it is my fault that the account is handed over. The CPA clearly does not apply at Virging Active. The Act clearly states that it promotes transparency and access to information, neither of ...
1. Equipment is out of order (9 months for one machine with a simple board standing around - the part is on its way from abroad - 9 months already???) 2. Squash court "out of order" for over 3 months 3. Gym equipment standing around at 5 AM in the morning (Opening time for VA Waterfall ...
How can you run a gym that has far more than 1000 members daily with equipment that is not being maintained correctly, currently we have 4 treadmills out of order and at least 6-10 others that have Brocken cables, our cross over cable machine has been out of order for 2 weeks now, I cannot believe ...
I signed up for the Berea VA on 11 January 2014. I was advised that my first debit would run on 1 February 2014 and there after on the 20th of the month. I see however that my debit order had run on the incorrect date of 23 January 2014. I can understand if the debit order ran on 20 January 2014 in ...
I took out a 1 year contract at this gym 23 Jan 2013. On the 16 of Jan 2014 I phoned my gym to notify them that I do not wish to continue with my membership as the fee increase for the year was a bit excessive. The individual I talk to very rudely told me I should send the club an email to notify ...
Refer to my post of 1 Dec: The gym is falling further into disrepair and neglect. - Equipment and machines are still in need of repair / replacement / maintenance - Aqua lounge is still not as pristine as it was - the experience is mediocre at best - Air conditioning fixed, however one wing's ...