AfricaComplaints.com » Telecommunications » Complaint / review: Telkom - Great service from Telkom! | #95673

Telkom
Great service from Telkom!

I called DLS support with a recurring issue and Akona was professional, friendly and listened carefully, She assisted me as far as she was able with trouble-shooting my connection but when she couldn't resolve the issue she immediately offered to escalate the problem for urgent attention. I received SMS confirmation of the escalation while I was still talking to her. Well done Akona!

Date:

Company: Telkom

Country: South Africa   City: DSL Support

Category: Telecommunications

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