I phoned Telkom on Sunday at 17:30 to reset the port on the adsl line and to check that the nearest exchange was up and running as the storm the night before may have caused the nearest exchange to go down. With being over an hour on 'hold' with the automated voice stating that all the call centre ...
Good day Telkom is doing a business that says, "I don't care". My ISP notifed me that Telkom is conducting maintenances on all adsl lines. Why does Telkom NOT take the pro-active action to do its duty to notify me of this? Where is the real service? Why must I bother to pay you for your ...
I phoned Telkom on the 6th Jan 2014 to order a line installation. I was informed that it will take an average of 21 work days for the technician to come out and that I will receive an sms for the date that it will be installed. That sms I only received on the 14th Jan stating that my installation ...
Hi I am moving at the end of the month of Jan, and I need to get internet at my new residence. So I have tried phoning Telkom 3 times during today (23-01-2014) And I was successful on 2 occasions after 20min waiting periods. The 3rd time i held on for 45 mins before I decided my arm cant hold the ...
Hi on 28 Dec a technician came out and said that it was a underground fault so he said that he will connect my line to another line so that I can at least make and receive calls, the technician said that he will report it as a underground fault, he fixed the line temporary but this only lasted for ...
Dear Sir/Madam, I have a land line subscription at Telkom (prerequisite for ADSL). My ISP (Web Africa) however managed my ADSL line. I moved to a new apartment at the end of November 2013, hence my land line needed to be relocated. I have tried reaching a Telkom consultant numerous times since then ...