Unbelievably bad customer service and feedback. Have been waiting almost two months for ADSL activation, No feedback from Telkom, no response from customer service, terrible call center service. Repeated queries and faults have been reported and nothing has been done about them. Please let telkom ...
I still have no adsl line installled which was supposed to happen on 8 Jan. I had no promised calls to tell me when its going to happen, neither did I have any response on Hellopeter. It is absolutely unacceptable! ...
I HAVE BEEN STRUGGLING TO GET MY ADSL LINE WORKING SINCE 20 JANUARY. AFTER MAKING 6 PHONE CALLS TO TELKOM, STILL WAITING FOR A RESPONSE. EVERY TIME I PHONE I GET A DIFFERENT ANSWER 1. THERE IS NOTHING WRONG WITH YOUR LINE 2. ITS ONLY YOU WITH A PROBLEM 3.TELKOM WILL GET A TECHNICIAN TO PHONE YOU. ...
For the past 4 weeks our 4MB line has being utterly useless to the point I may as well use the postal services. Nobody at Telkom can help us, or will help us, still trying to figure out if you as a company know what you are doing. The exchange gets so congested that I sit with a ping of 1500 on ...
I am really at my wits end with Telkom Internet. In two words: utterly useless For the past week, my international bandwidth has been virtually non-existent. That means not being able to stream any videos (e.g. Netflix) over my 4Mbps line. I pay a LOT of money (R500) just to have a broadband ...
Upgraded to 10mb line this year, got a bill of R934.76 for 10mb. Been having speeds of 2mb-4.65mb line. Mostly lagging, always delayed to international servers. Absolutely useless. I will be moving to Afrihost, and cancelling telkom for GOOD! I will not pay the R952, the price of R634.76 is for the ...