For the past two weeks i've been inquiring the progress of the fault on my phone, without success. i keep on getting a "there is a problem in your area and backlog" response (whatever that means because no one clarifies). What i want to know is 1. What is the turnaround time for faults? ...
I applied for an ADSL connection for our business on 8 Jan 2014. Order #: 92016593A on Business account 43607508. The Telkom technician arrived within the second week. He pulled a cable from the pole to our office and informed us that he needs to hand over to the cable joining division. It is now ...
When I took out a line from Telkom they told me that there will be an installation fee, which I agreed to. Although it took Telkom 1 and a half months to do the installation because every time they sent a technition they were to lazy to run the cable from the Telkom box to my bushiness premises. ...
I reported my faulty line 4 weeks ago, reporting it 4 times after that and still nothing. They contact me to make appointments but never pitched up ...
My internet has been off for 5 days and I cannot get hold of Telkom after trying for 5 days! Can someone please sort this out. ...
This is the 2nd message I am writing about the same complaint. My mothers landline has been out of service since the 12th December. After numerous calls to Telkom, I wrote a complaint to HelloPeter. I received feedback from Telkom on the 16 January requesting the ID number and the correct telephone ...