I would like to compliment the staff from the Telkom outlet in Kenilworth Centre, Cape Town, who went out of their way to assist me, namely; Taariq Coetzee, Etienne Hartzenberg and Arthur Lesch. I would also like to compliment the technician, Jan Bosman who came out, after two other technicians had ...
On 6/5/13 I have had to call Telkom New Business 5 times and each time I am being asked for all the information and the call goes nowhere. I am realising it might be easier to go into the branch - which defeats the objective and wastes my time!!! We are moving into a new building and I am trying to ...
I still await a call from their call centre since the 11 April 2013!!! I made use of the sms service as telkom does not allow you to make your choice over the automated response service so I decided to use the sms service. Well to my luck I still await a call from a call centre agent... I mean ...
I've been handed over to KNInc by Telkom, for the Change of ownership which went wrong from the beginning, as the surname on the Invoice is wrong, and i requested for prepaid line which never happened, the line never worked from day one. I did call telkom regarding the issue and the lady who ...
Telkom has installed a ADSL Telephone line at my house a month ago, I was told by the person capturing the order that the service fees will not be charged, the installation is free and I do not have to pay anything upfront. Now I am beign told I owe the installation of R1200, I have payed my ...
I was Unnecessarily charged R202.25 (excl VAT) for an "Unnecessary Call-out Fee" on invoice dated 25 March 2013. The reason for the fault was because the Telkom technician connected the line to the incorrect power surge in the previous time that the technician came out (dated: 19 Feb ...