Hi, I have ordered a new line with telkom on the th1st of April Today2013.it is now the 4th of may 2013. Various technicians have come out with different stories why they cannot do the physical line installation. They presume i must take off from work everytime a tech comes out and i still don't ...
Collen Mahlangu is the only call centre service assistant that could succesfully resolve my wi-fi connection problem. He was patient and determent to help me. After many hours and numerous calls, I finally got the help I needed because I had Collen on the line. He deserves a medal. Thank-you very ...
Complaining every day about poor Internet speed. Every time the consultant says: "problem at the exchange". Kept on hearing this for over a month. They say its everyone in the area yet people are receiving their speed. I'm sick and tired of complaining, Telkomsa in essence is cheating me ...
Since about the middle of April I've been experiencing problems with my ADSL. My account is at Telkom Internet and I have the 1Mbps capped package. Every download (files or YouTube) gets timed out randomly after 2%, 30% or maybe 80% of the length of the file. The modem stays initialized/synched and ...
3w ago I received a sms to pay my bill or my services will be discontinued. As I recently opened a new account, I expected my first bill to be twice the normal amount (the first month and paying for the following month in advance), but I was shocked to learn that the amount was over 5x the normal! ...
On the 28th of March 2013 i reported my line to be crossed with a number in the same complex as where i am staying. During the time of the fault, many technicians were called out to fixed it and they did, but that was short-lived as with every fix they do it will be crossed the next day. This went ...