Dear Telkom I can now without a doubt compare you to Jacob Zuma and Julius Malema (You must be an ANC organization). The reason being is that once again you made promises that you could not keep. After a previous complaint on a line that you had to come install as per our appointment I once again ...
MARCH 2013 A CALL WAS MADE FROM MY LANDLINE AT 19.05PM. TELKOM FOR SOME REASON HAD BILLED THAT CALL FOR WELL OVER 16 HOURS!!! THAT 1 CALL COSTS APPROX R143. I HAVE BEEN QUERYING THIS WITH 10210 FOR OVER 2 MNTHS NOW BUT NO1 CAN HELP ME. I WILL NOT PAY THIS AMOUNT AS COMMON SENSE - WHICH IT SEEMS ...
I called the telkom line 10210 in March requesting to do a transfer and was told I need to go to a telkom branch and pay, which i did and call them back, now when I call back they advice me that I have to wait as the payment needs to register on their system, end of March I gave them a call again ...
I have cancelled my landline and adsl line and telkom still has not done this. this happened on the 8 March and i am still being billed for it. This is daylight. Have a reference number and after phoning the telkom they say it is still not cancelled. ...
My journey down this rabbit hole commenced early April (within the first few days) when I applied for a ADSL line with Telkom. I have made well over 30 calls to the 10210 call centres and specific individuals in Telkom since, without joy. After applying, I eventually got an installation date and I ...
I work for a company in durban and have recently got a switchboard system installed and have been trying for 3 weeks now to get throught to the right department at TELKOM to set up the caller id for our 5 lines yet every single time i phone there call centre not one of them know whats going on in ...