I have never in my life received such pathetic level of service!!! Applied for line transfer and every day another excuse. Had 2 dates allocated but due to your call centre staff entering the info incorrectly they have to keep changing the order - now i have for the last time sat on my cell phone ...
I am an existing customer of Telkom's and I have recently moved to another area of the city. I notified them of the change-over of my service on 22/04/2013. A technician was dispatched and arrived at the scene and found the cables leading up to building had been severed. Fair enough. Now, I have ...
After experience real pathetic service with Telkom Internet I decided to end my subscription & move to another. I notified Telkom to end my ADSL internet package & keep my telephone line active only. Trusting there call centres will do the right thing. Week late my internet access stops (I ...
I have been without phone or data service from Telkom since April 20. I have logged fault by phone, SMS and oneline -- over a dozen times -- but all I have been given is a reference number. There has been no explanation for the fault, no time scale of time to repair it, not a word whatsoever. When ...
I have been calling Telkom since second week of march requesting moving the line to the next office as we have moved offices and have been making follow up since and they have been promising that they will send a technician as soon as possible. The last 2 contacts they said the Telkom technician is ...
I applied for a Telkom ADSl on the 26/03/2013 and the line was installed a week later. The was noise on the line and i have either had intermittant connection for a couple hours or nothing at all since then. After 5 days of having to take off so the technician can fix the line and over 60 calls to ...