I applied on the 05 April 2013 for a Telkom adsl line to be installed at my residential address. Lindi at Telkom said that I will receive a sms to say when the line will be installed, since today I did not receive a sms, I called 10210 numerous times and they said that the area that I am staying in ...
I would like to cancel my my 2 year cellphone contract with Telkom closer 2 at the end of the 2 years in September 2013. In order to start the process in time, I went to my local Telkom-View branch a couple of weeks ago, Had to deal with 2 Telkom employees. The first lady was simply clueless, ...
Have been trying to call over 4 days to cancel a telkom service. Spoken to various people who said I have to dial 1023 option 1 and then option 5. I tried numerous times holding up to 1/2 an hour at a time. Then imagine my joy when my call was finally answered after holding for a mere 15 minutes! ...
After having written a first hellopeter report I received a response by the Telkom escalation centre requesting the correct account number although the account number had been clearly stated in my report. I have since written another two e-mails to them without a response. Telkom seems to be ...
I recently moved into a new apartment and requested that a Telkom line be installed. Telkom replied that there is no ADSL infrastructure in the area. This is a complete since my next-door neighbor has a fully-functional active ADSL connection using and Telkom as ISP. It is clear that Telkom does ...
I have had intermittent 4Mb ADSL line problems dating back to 2012. In January 2013 the problem at the Three Rivers exchange was fixed and the ADSL worked fine. In March the ADSL line started with problems again and was reported and also directly by email to the previous Telkom employees who ...