We have logged numerous calls about slow ADSL and a faulty ISDN box. All our tickets regarding the ISDN box get closed when a technician has not come to site. we contact telkom numerous times about this and they assure us a technician will come out which ends up with the same result, the ticket ...
Dear Telkom, Unfortunately, you remain the only ADSL provider for South Africa and I am still forced to use your services. It seems that not even your dwindling market share is enough call to action for you to resolve your service problems. I've repeatedly tried to resolve billing issues, with no ...
I have upgraded my 1meg line to 4meg. But when i do a speed test it I only get under 1meg. I have been paying for a 4meg line but not getting what I'm paying for. After numerous complaints and logging faults, I'm still only getting just under 1meg. We discovered that the line was upgraded on ...
Our internet and phone line has been down since Friday 24th May. Since then we unable to trade as we are down. Called 10210 and they logged the fault. On Monday we still had the problem. In the interim I have been calling them eveyday and they just say they are escalating the matter, but with mo ...
Ref number 76966683A, Telkom still missing the plot, previous complaint about Telkom was responded to by Muvo Thusi on the 21st May, i replied to him and since then there has been no feedback. I still have no adsl line and I'm being made to pay for a line rental even though i don't have any use for ...
Today 16:50 I was at menlyn mall to query my account and I was assisted by a nice lady by the name of Griselda Tsani who advised me that my account has been suspented due to a non payment and I told her that is not true and shes said it does reflect on the system and I logged on to my online ...