From the beginning of 2013 I've been experiencing very slow download speeds. After contacting Telkom they assured me that the matter will be rectified. To date nothing has been done. Infact things have become worse. During May I've only been able to connect once to the network. I DEMAND a refund as ...
I switched to Telkom about a month ago for a 4mbps adsl line. The speed since has hovered around 2mbps and breaks regularly (4-6 times a day on avg). When I tried to cancel, I was told that I need to wait 30 days before it goes through. I did not agree to this (check your records), nor do I think ...
I have continually reported faults on my ADSL line for the past 2 months. I have not as yet had any real feedback or that the speed issue has been solved. I keep getting told the problem is in Durban - so what..surly it can get fixed in an appropriate timeframe!! But don't forget that you will not ...
My e-mail didn't work, messages in was duplicating and no e-mail want to send. He kept on to use all routes to get me up and running, constantly thanking me for my patients and keeping me informed all the time. Thank you Collin (7014500) ...
I have had Telkom ADSL and Telkom internet for a while and the connectivity has always been acceptable during the day. However at night, when I am at home, it grinds to a halt. I logged numerous calls with Telkom and they told me it was traffic at night. I then changed internet service provider to ...
I have had a Telkom account in Middelburg for 5 years and paid on time and all payments are up to date. I installed another phone at my Pretoria residence which included an ADSL package. The phone line was installed and connected around the 12 May 2013. I received an SMS on 27 May 2013 notifying me ...