I had an existing line activated last month (April). I had slow connection speed which was later resolved. My line got suspended because of unpaid bills this month even though I had a debit order set up. I paid my balance on the 15th of May but on the 27th the debit order went off for the amount of ...
TELKOM CYBERTRADE HAS BEEN DOWN SINCE 21 MAY '13. OUR BUSINESS RELIES ON CYBERTRADE FOR ALL OUR EMAIL AND BANKING, CORRESPONDENCE WITH OUR FRANCHISOR HEADOFFICE, SUPPLIERS AND CUSTOMERS. ONLY FEEDBACK FROM CYBERTRADE SUPPORT CENTRE IS THAT THEY ARE ARE WORKING ON THE PROBLEM AND WAS GIVEN A ...
I have spent the last two hours talking to Internet support staff who seem all too qualified, yet when it comes to down to results, could get nothing done. The first lady i spoke to had me go through a few steps to try fix my faulty internet. When she could not fix it she put me through to someone ...
After 3 new references Telkom again tells us that the problem has been resolved, even though the problem still persists. Now they want us, the client, to call a site meeting because they can't sort out the problem. We are a call centre and loosing money every hour because of the problem with ...
We have been having constant trouble with our Telkom 4MB line since November last year. We tried for a couple months to deal with Telkom direct with no results. We then tried to change the management of the line from Telkom to our current ISP, Afrihost, We got our line back up to 4MB for one (1) ...
On the 25 April we phoned telkom to request the moving of our phone (Wiremax) from 1 house to another house on the same property (outdoor transfer). Received a reference no 77357093A and told that the job would be done withing 6 working days. Have followed up on 2 May, 6 May 15 May 20th May 23rd ...