We suspended our Telkom line for March (line cancelled 28 February), but we still get charged for March, after we asked the consultant 3 TIMES, and the consultant said "you will not be charged for March". When we phone the call center - they have no clue, and say our invoice is correct. ...
So i decide to take up the Telkom Simple uncapped package. Get through to Chalootte Matlole who said she would help me. I spend over 30 minutes on the call with her and was on hold most of the time. She wasted my time on a working day! Every 5 minutes she would tell me something irrelevant and make ...
We are still having intermittent service on our line, this has been going on for way too long now, yesterday we had almost no internet all day and was unable to do any work! This is starting to get ridiculous and pathetic! Telkom's bill is going to be due soon and you are going to be very quick to ...
I have to constantly check up on my ADSL Speed with Telkom. Why am I paying for a 10 Meg Line and not receiving a tenth of that!? [URL Removed] I use my line for online work and this poses a huge problem because of this lagging, I am losing clients and even worst I have to query this problem ...
I reported a fault on the 13/05/2013 as my landline did not have a dialling tone. Was advised that it was a network outage reference number Reference : 32455 . a week passed then the dialling tone was back BUT, the calls being received on my line are for another house. I have been unsuccessful ...
For the past 6 months we have had terrible internet service in Stellenbosch, which everyone complains about. This can point only to a congested exchange, yet whenever someone tries to raise the issue with Telkom they either deny that there is an issue or they tell you they're escalating it, and ...