Fault reported on April 1st, followed by prompt visit by technician who declared a cable fault. Telkom then sent automated sms's each one promising restoration of the line two weeks hence. Two months later and there is still no line. Today's information sets the connection to resume on the 17th ...
Thank goodness one thing has been sorted out, and my phone is no longer an Equipment Spare, but I still do not have Call Waiting on my line. I have spoken to Thabisile, Ignatius, Trudy, Bukelwa, Yolandi, Judy, Wendy, Justin, Charlotte, Nomvulo. Thanda, and Thabiseng. I have spent many wasted hours ...
I am the CEO of the SABC Pension Fund. We had a new exchange system installed by Telkom, our contact person was Buti Mofokeng. We paid a 30% deposit of the total amount of R24, 000, with the balance being payable on our phone bill. Our phone lines (all of them, including our internet line which ...
I am beyond frustrated. What do I need to do to get my ADSL line working again? This is Telkoms error - our account is paid up in FULL. No service for almost three months... NO ONE seems able to get my line reconnected!!! WHAT DO I DO??? PLEASE TELKOM! THIS IS BEYOND FRUSTRATING!!! My escalation ...
About two months ago we were compelled to complain to Telkom about our ADSL line. Our internet connection was being regularly cut and reset (every 3-4 hours) and after talking to our service provider, the fault was traced to a Telkom switch box. We asked Telkom to fix the fault after enduring their ...
I APPLIED ONLINE FOR TELKOM ADSL LINE. IT SAYS ON INTERNET ENTER ALL YOU DETAILS AND A CONSULTANT WILL GET BACK TO YOU. I HAVE BEEN WAITING SINCE LAST WEEK. I ENTERED MY DETAILS A SHORT WHILE AGO. HOW CAN YOU ADVERTISE ALL THESE WONDERFUL THINGS AND NOTHING IS HAPPENING. PLEASE SORT THIS MATTER OUT ...