I had an ADSL line installed on the 15th of July. On the 17th of July I reported a fault via Afrihost that the line was slow. It was being capped at 1.6 mbps instead of 4. On the 19th of July the line stopped working all together. I once again logged the fault via afrihost but was advised to ...
We always reporting the bad service or when we unhappy but for zahir brown its different if you want to know the meaning of going the extra mile then his name is zahir forgetting the negativity and bad things we always hearing about telkom this guy goes beyond whats needed setting up our Internet ...
After logging a problem with my ADSL line, Ernest responded quickly and was SUPER-efficient, knowledgeable, courteous and helpful. He had the problem in hand immediately and the solution was rapid. I really hope Ernest is appreciated and valued by Telkom. He deserves accolades. The public is always ...
I reported a faulty line on the 3rd of July 2013 and every time I call the call center (10210) they claim that fault has been forwarded to a technician. It has been more than three weeks' wait. I'm sorry to say but this is ridiculous. I called the head office and they keep referring me to someone ...
I have requested that my phone and internet lines be moved from one address to the other five weeks ago. I have had no communication from Telkom at all and every time i call their call center i hear the same thing, that my request has been escalated and that they will be in touch with me to give me ...
I closed my account with Telkom more than 6 months ago. I am still awaiting the back payment, suppose that it will not include interest! I have contacted them several times via phone, email and their website. No response. Poor service! ...