I went to my telkom brach this morning at 9h00 to apply for my mix deal. I ve already got 2 mix deals because I have 3 landlines at home. They took all my details and told me that they will sent the paperwork away for approval but DID NOT do it the first 2 times. I was phoning a lot of times and ...
I have recently upgraded from a 1, then 2 and now 4MBPS ADSL Line, on the 2 MBPS line I averaged speeds of 1.8, consistently. After upgrading to the 4 MBPS upgrade I am only averaging 2.9 MBPS, surely that is not right for what I am paying?? Please can you investigate and ensure that I am getting ...
It has been over a year now since I got married and I have been dreading going into Telkom to change my surname. Today was finally the day and I arrive at Pavilion with my ID book and expected the worse. Pauline's friendly greeting (first surprise) was unexpected and I explained that I needed to ...
I am totally disgusted with the service I have received from Telkom. It seems that Telkom has nothing better to do than to the little guy. What Telkom has done was unethical and illegal! Without my consent my Adsl line was changed! All that I am being offered is to change the line back (which you ...
On 11th November 2012, my house along with 75 others, was totally destroyed by fire in St Francis Bay. On 12th December I called in at the local Telkom retail outlet and they explained that I would have to pay for the usage for calls etc up to the date of the fire before they could ...
I hav been trying to migrate my adsl line from telkom to mweb. I have spoken to various call centre agents to no avail. Mweb states that there is an open order on my account. I ahve phoned and telkom has confirmed that there is no open order but still there is problems with the line migration, this ...