I have spent the last 2 weeks trying to get through to telkom via 10210 and 012 311 3911 only to be muted halfway through or simply hung up on. 70 or so CALLS LATER of which 3 HAVE not been muted or cut, 10 unsuccessful tweets later, an e-mail, visits to Telkom store & I am still in the same ...
I am absolutely outraged by the service that Telkom is providing to its clients. I have an Ipad2, which I would like to purchase a Micro Sim for through 8a. I tried to contact the shop in Galleria, only to discover that they do not have a direct line, and they are directing people to call 10210. ...
I reported my faulty ADSL line numerous times these past 2 weeks and I keep on receiving the same answer from the call centre.., . "WE HAVE LOGGED YOUR FAULT AND WE ARE WORKING ON THE PROBLEM" Then I receive an sms to say my fault is sorted, but when I try to use the internet, I can't ...
Telkom made a booking for a new line to be installed on 19July2013, where my fianc? had to take a UNPAID days leave to be there just for them to NOT install the line. At 15:20 they parked in front of my house for a few seconds and drove off. I immediately called Telkom to find out what the problem ...
Ive logged how many fault repairs with telkom these last month. I had a 4meg line but a telkom technician messed up my line and now they cant get it back to a 4 meg line. I get anything from 500kbps up to 1800kbps. At one stage i had a ping of 350ms. I spoke to so many people i don't even know what ...
I have been trying to get through to anyone at Telkom to arrange that my Waya Waya service be transferred to a new address. We are moving in the next few days and I still cannot reach anybody who can assist! I have smsed and emailed as well, to no avail. Urgent feedback is required, since I may ...