I have changed my existing Telkom telephone number it is over a month and till today my phone DONT WORK. Every time I phone in they are telling me that the fault as been restored and then I have to tell them again what the problem is. 1st they think I have moved from properties and need to install ...
I have been waiting for a whole month now for Telkom to come and open my ADSL line at home. I phoned a week before we moved in order for them to get things ready for the transition of us moving homes. My Fiancee runs a business from home and for us not to have internet for this long is a disgrace. ...
I recently moved into a new house in Muizenburg. The previous tenants had an ADSL line. I called Telkom and they tell me that there is no ADSL infrastructure in the area? I then go home and speak to my opposite neighbour, guess what? He has ADSL. Just wondering does he live in a different area? I ...
I currently have a ADSL package {1Meg line, free callmore calls and 10 gig internet} from Telkom which i have had for over 2 years. I called in to the call centre to enquire about a current promotion called Telkom SImple, where you get a 2Meg line, free landline calls in call more time and 10 gig ...
I just called in the callcentre for help as my elderly granma was trying to recharge n the voucher got ruined i called with the serial number the consultant was so rude telling me that i can fax and follow but it wont help as they only deal with ppl who fax the vouchers! how can i fax the slip when ...
4 Months after requesting a service to be cancelled for which I have a cancellation order number, I am still being billed. Although the service and cancellation department have records of my numerous calls and emails, nothing has been done and the billing department have no access to the ...