Rina Lubbe, Service Representative (Contact Centre and Commercial) you provided our company with outstanding service today and we thank you. Telkom needs more employees like you who put the customer first and goes the extra mile to see to it that fairness prevails at the end of the day even if it ...
I have been attempting to activate a BlockCall Plus on a Telkom landline from a remote location. We have been paying monthly for this service for a number of years, but unblocked the line in December last year so that national & cellular calls may be made. Please note that we continued paying ...
Two months ago I ordered/requested a Telkom landline to be installed at our new premises. I informed Telkom that I would need a line functioning at the new premises due to my working from home. I was assured it would be in long before then. It took 7 weeks to get a technician on site. The ...
Since november 2012 our exchange has been a bit wonky .. something happened and some of the equipment is broken i have had a technician tell me this and that is why my internet wasn't 100% stable but since then its gotten worse and worse and worse .. for the past month i have been unable to use the ...
A request was put in for line 021 557 5542 to be changed from one owner to another on 1 August. As well as change to prepaid on 1 AUGUST. The current owner is still living in the house and need the phone on a daily basis - AND ALMOST ON A DAILY BASIS THIS NUMBER CHANGE TO PREPAID... what part of 1 ...
It took me 80 minutes of being on the phone to 5 different staff before a simple cancellations request could be processed. Dimples and Primrose were clueless. They first did not know what the "closer mobile top-up" option was. They each then told me I could not cancel that option as it ...