Reported fault almost 3 months ago and received a reference no: 925CRK050613. Problems started from the 20/5/2013 and all I get from Telkom is someone will contact you. Thank goodness I have not held my breath as I would have been dead by now. Telkom is dead from the brain down because the rot ...
I have been having an issue for the pas week where i can barely use my internet in Rooihuiskraal. My latency to local servers (Midrand) is at 800 ms, my line jitter is at 200 ms and download speeds are at a transfer rate of 10kb/s. This is not worth R500 a month and is ridiculous. If somebody knows ...
After 3 weeks of diagnosis with many people, Elton was here yesterday with an ADSL modem and laptop to diagnose my ADSL problems. He got it all sorted out and quickly installed a new cable from the pole into my house. My ADSL speed has never been faster. I am 5, 3km from the exchange and am now ...
Line suspended. Went in to Telkom Direct store at South Coast Mall. Paid outstanding amount at 10:41. Asked Nomvuyiso to make sure line is unsuspended. She said it will be done automatically. Line still suspended at 16:15. Tried calling the Sc Mall branch, goes to voicemail. Phoned 10210, spoke to ...
As we currently moved to the Fourways area I logged an on-line application to move our Telkom line from the old house to the new house, we moved beginning of June, it is now the middle of July and all I have received are smses that says there are technical restraints and I just have to be patient ...
I attempted to log a fault on 14th July and was told this service is only available during office hours. I then reported the fault on the 15th July at 9:15 am. I have followed up on the 16th and 17th and still no response to the fault. On the 18th I requested the contact number for the Esculation ...