Telkom has just spent a fortune laying cables in our estate and for the last 3 months I have been trying to get a phone and ADSL installed, I keep getting told different stories and nobody calls you back. Guys - I WANT to pay you money and give you a return on your investment, do something! ...
I was contacted by a call center agent from telkom and applied for the adsl package which would include a adsl modem... I asked the agent if I could fetch it and was told that as soon as the line is approved I could... But after driving all the way to gateway I find out that there is no stock..I ...
I requested Telkom to move my telephone line and ADSL line to my new address on 01/07/2013. I was told on the phone that it was done. My phone was working for 4 days after which the line was dead. I went to the telkom walk in centre on 07/07/2013, they had me call teh call centre. I explained the ...
I had to close offices at the end of last month and was told to mail Telkom Retention services. I did so at the beginning of the month and have not had any feedback at all. Not to say if the information they have received is correct or incorrect. I have mailed them once again and have not heard ...
I moved from a property in Montana to a Property in Rietfontein and contacted Telkom to transfer my line to the new property. I found out that Telkom did not transfer the line but opened a new line, worst of all they changed my contract from a personal line to a business line without consulting me. ...
I've been trying to get a telephone line to get ADSL for the last three years in which I've heard every excuse in the book, Infrastructure not ready, cable, not doing upgrades this year and that our complex don't allow telephone lines. I've shown telkom pictures of telephone lines in our complex ...