I bought a 2 year contract at the end of February and this was supposed to have come with a dongle, which was at that time not in stock. Although I have been back to the store on a number of occasions I am still not in possession of the dongle as advertised. "We did not receive stock", or ...
Our telephone line has magically just gone down numerous times this year, and its starting to become an aggrivation now! Surely if the line KEEPS GOING FAULTY, you do something about it and service the exchange box up the road or find the fault and fix it once and for all? We have had NO lightning ...
I have been trying to resolve a problem with Telkom since February 2013. I had to change to a wireless line due to cables being in our area. After having changed to the wireless option I have requested on about 6 or 7 occassions for the pensioners rate and also for the the weekend option. I have ...
Good day I trust everyone who is reading this is well. I am highly annoyed and off with Telkom as they have a call centre which they doesn't even know about the procedures of Telkom! firstly one person told me that I had to place an order by sending a letter to telkom next day someone said it could ...
Telkom's customer service staff are soo unfriendly and cannot assist a person with a stupid proof of payment and paid up letter. i was told we have a written off amount of R121.58 that needs to be paifd before we can get a paid up letter i mean really now R121 anyway it was paid immediately and was ...
Our ADSL line has been running at exceptionally slow speeds for over 2 weeks. We have logged numerous faults which just get closed and we experience the same speeds. We are on a 4MB line and our line would sync at those speeds. We are now experiencing speeds below 1MB, usually around 384kb. We are ...