We had the Telkom cable in our area twice now in as many months, on the previous occasion it took almost a month to restore service, this time again no update, no estimated restore date, no alternate service offered. Every time you call the call centre, the consultant as well as supervisor promise ...
So, I filled a complaint 2 WEEKS ago of no delivery. Guess what...??? Still absolutely no f! feedback in 2 weeks great isn't it? This just goes to show that there is most likely not a single competent person in the entire company. I am still with out a F! line, and still being fed BS every time I ...
I have applied for a Telkom landline with ADSL at the beginning of June 2013. Ref CM993916. It is now the middle of August and I have yet to receive the service I requested. I live in a complex that is just over 5 years old, and there is a telkom distribution box in the complex. Many of the other ...
Again, after having received a reference number 604093/11 from a contact person by the name of Agle, we still received an account today. We were promised that our account would be cancelled from 21 June 2013 but it still did not happen. Can you please finally sort it out and refund us from the 21 ...
On the 11th of June I heard that I will be moving houses and getting a new job in another city, so I send an email to [Email Removed] - subject: please cancel line 0114755829 EFFECTIVE IMMEDIATELY body: Hi guys I am account holder name and ID Please cancel my Telkom line effective immediately. my ...
I have sent Below e-mail to Telkom on 07/08/2013 URGENT ATTENTION: CANCELLATIONS DEPARTMENT & ESCALATION TEAM - TSHEGO Good day, I refer to my telephone conversation with a lady by the name of Otley on 06/08/2013 and confirm that she had said that my line would be cancelled on 06/08/2013 I have ...