IT HAS NOW BEEN 6 MONTHS since I reported that my there was issues with my line. Initially the tickets were just closed with out the problem being resolved. Now they are just being ignored. I have a 4Mbps line of which between the hours of 16h00 - 01:00 I only receive 0.2 Mbps if I am lucky. I have ...
My neighbour had a working ADSL line which was transferred to my name on 2013/07/31. I received prompt confirmation that the transfer has been done & that a technician will come out to move the actual line. Monday, 2013/08/12, after phoning to find out why nothing is happening, I was told that ...
2 phone-calls to 10210 more than 4 minutes per call, kept waiting and waiting but no human answered. Surely if your consultants or whatever running the call-centre actually did their jobs properly - there would not be such a HUGE wait to get through. I am NOT IMPRESSED with YOUR TERRIBLE service ...
I signed up for a Telkom ADSL line in May 2013 and have since not received one bill that reflects the amount that I was told I would be paying (around R680.00 all inclusive) and the latest Bill is billing me for something that has never appeared on my Bills before. Plus this is being Billed twice. ...
I am paying Telkom for a 4mbps ADSL line but my maximum download speed is 0.25mbps (6% of capacity). During peak times it is so slow web pages won't even open. Technicians have been out numerous times and there is apparently nothing wrong with my line between the house and the exchange (which is ...
Since the 20th of July I've been receiving Internet Connection speeds that equate to a 8th of what I'm paying for. I pay for a 4.0Mbps download rate, a 0.4Mbps upload rate and a latency of no higher than 25ms - 30ms. I've been getting 0.8Mbps download speeds and 0.1Mbps upload speeds. Telkom ...