I complained last week about lack of service from telkom adsl, I have still had no joy. On top of it this week so far I have tried to call them for the last 2 days with no luck from being cut off while being on hold to being cut off when asking to speak to a supervisor, to dealing with call centre ...
I called the call centre about Telkom Simple Option to install at my residence 26 July 2013. I was informed that I can apply for it at the call centre and then go into a branch and pay the deposit of R700, which I did 27 July 2013. Nobody said that this service might not be possible in our area and ...
I have logged several calls with you guys over the last few months. Only one is still open which I logged on the 25th May 2013. Last update in the call is from me saying I need this fixed urgently. And... it apparently means nothing. I phone all the time, and nobody knows what they heck is going on ...
I have sent about 50 emails and written 3 complaints on hello peter, I received ONE email response back asking for the account number. We signed our contract 2 and a half months ago and Telkom has still not set up our line. They called us one day last week out of the blue to say they would come and ...
Despite purchasing extra bandwidth via topup - Telkom has softcapped my account for more than a week now. I call 10210 and get given a 9 digit reference number - nothing is done so I call back and quote my reference number - and Telkom claim that they either cant see the detail of the case or the ...
I ordered a Telkom landline and ADSL line for my residence on the 31/07/2013 at the Telkom direct store in Clearwater Mall. I made a payment deposit of R700. I was advised that Telkom would be out to install within 7 days, and I would receive an sms with the date and time of installation. On ...