With all the promises of fast internet I faithfully pay my account on time or they will cut it of withing zero time, but is it not and money when I pay for dedicated 4meg service and started suspecting my line is slower and slower. So I call customer service after a couple days to find out if all ...
On the 8th of May 2013 I reported a fault with Telkom to do with my ADSL line which has intermittent service. It is meant to be a 2 Mbps line, but seldom reaches 1 Mbps. I heard nothing for 3 months. I finally called and was given an escalation reference number and the assurance that this time ...
I called Telkom in May 2013 to come and install a line at my complex. Telkom said everything is fine for the installation on the 3rd Aug 2013. Nothing came from that date. I called Telkom and they said they will follow up and gave me a ref no. ARS 231685. An email was sent to me on Monday the 12 ...
With a request to move my telephone line to another residence, in the same area, no one was capable of telling me that they can't give me the same telephone number. I requested that the line be moved on the last working day of July (I made the request on the 24th of July) they cut off my service on ...
On the 30th of July my Telkom landline and ADSL went down. It was down the whole week, and then came back, only to be cut off again. Today is the 14th of August and it is still down! I am paying for line rental from telkom, and data from Mweb, which I am not able to use! I work from home, and have ...