Two months ago we picked up our phone and the line was completely dead. On 12/06/2013 we reported it for the first time and got a reference number 170CWK120613. They came to check and told us that there is a problem with the cable running underground and that they would be back to fix it. The ...
I have been making payments to Telkom for over 6 years now using EFT. A payment I made in June 2013 was still being reflected as unpaid on my subsequent invoices. I contacted Telkom and sent them Proof of Payment. I received no response and invoices continued to arrive showing the amount as unpaid. ...
I have sight for an contract of R158 for 12 Months. Now I'm been told that there is an increas and I must pay for it. What was the use they give an monthly amount on the contract if they know there wil be an increase in cost. What happen to if you singht for an thing you wil stil have to pay for ...
Good day. This is the third time I am complaining about the terrible service from Telkom to Hello Peter. Still nothing has been done. I am being charged for a cancelled contract. This is now seven months from date of cancellation. I have not had an email or any kind of contact from Telkom since my ...
I have logged 4 of the same call with Telkom and all of the service calls where not resolved yet they were closed. I've called the call Centre over 5 times today to ask to speak to a supervisor and ask why my service calls were closed. I specified that the technician should only be sent to my place ...
Good day I reported my Fax line faulty on * Apr 2013 @ around 3 o clock . within ten minutes I received a confirmation sms By 12 oclock the next day the fault was repaired.By a very polite effecient technician Thank you Telkom and all those involved. ...