I have called telkom to cancel my line so i can pay them off and be done without accruing additional monthly charges to avail. How am i supposed to pay off the line if monthly there will still be subscriptions going off which i have asked to be cancelled?? ...
For the last 4 months ive been trying to cancel a line and adsl. They just keep charging me. Call center useless. First time they had no record of my cancel req Second time got a ref that did not nothing Third time spoke with Tim Kock got a new ref no. (81986803a) and a promise to resolve. Fourth ...
Telkom phoned us trying to sell us a special they had running on capped ADSL but they made it sound so inviting that we later decided to upgrade to a 2mbps uncapped ADSL advertised for R616.00 per month including free Telkom to Telkom calls in call more time. After struggling to obtain a modem, ...
I have a company which struggle now for one and half mont to get my telephone and internet sorted. First there was a noise on the telephone line. Telkom told me it is a fault by them. Every week I phone them to get the problem resolved but to no joy. My internet is most of the days of from 15h00. ...
Dear Hello-peter, for the past couple of months my line speed is in shambles and as it was communicated to me by my ISP (MWEB) that there is nothing they can do about it as it is a Telkom network related issue. I'm pleased that MWEB is updating me at least twice weekly but I'm saddened by the fact ...
I upgraded my home ADSL line from a 1meg speed to a 4meg speed Today with Telkom. This simple process took over 2 hours and 4 phone calls i have the records from our telephone system at the office. I asked for an email or sms to confirm the upgrade and did not receive. My wife then phoned and spent ...