So... I phoned Telkom 3 weeks ago to tell them that I am moving to a new address. They even told me that I am a valued customer and they want to give me some discount or something. So the consultant told me that he is finalizing the order and that he would call me back soon... He didn't. He did ...
The phone lines in our area had been. It is now almost a month and still our services had not been repaired. Yes my bill indicates that I am not invoiced for this month. But the inconvenience of not having a working phone or internet connection is frustrating. The targeted date of repair was the ...
This is a compliment on one of Silverton Telkom outlet employee, she doing a fantastic job, when ever I go there with a query or complain. she handles all my concerns with professionalism and up to standard customer satisfaction. All I can say is congratulation and keep up the good work you are ...
On 15th of July spoke to Carmen wanted a quotation on DSL line. I told her i am still with mweb .she told me to cancell it first .i did not not confirm anything with her non send the form back. I am surprised on my statement ADSL has been linked and billed .if it has been installed .i have not ...
Dealt with Lorna Govender on setting up a new business line. She gave me excellent service and highly recommend that you should deal with her. She did not hesitate at any stage and knew exactly what she was talking about. Well Done Lorna Govender. ...
This is the third time I have reported the fact I have bad noise on my telephone line making calls difficult and rendering my ADSL intermittent. The last fault was attended at my premises by a technician who said that the fault was at the pole and he would come back the next day which he never did. ...