In the last week I have been phoned three times already by a Sales Call Centre Agent who wants to dump a Telkom Account on me. I AM NOT INTERESTED!!! I am registered with the DMA National list that removes me from any direct or call centre marketing and you are clearly violating this! I am logging ...
My landline stopped working on Friday 17 February 2014. I only discovered the fault when I returned home from work. I tried to call Telkom on Saturday 18 February 2014 over a period of two hours with no luck. The Telkom phones remained unanswered. I eventually sms'd my fault to the number given on ...
We have had trouble with our switchboard for several months now. The line keeps cutting off automatically, no one can have a decent conversation with customers or any other incoming/outgoing calls. It has been reported with Telkom more than 10 times already, asking them to also report to our ...
I've been trying for 2 days to cancel my Telkom ISP account. They only provide customers with ONE method of cancelling services. Their call centre on 10210... I've been holding, waiting for a consultant to become available for a total of over 2.5 hours (on my mobile) to cancel this service. I then ...
Applied for Telkom ADSL ref CM1072892 was called on 19/11/2013 to let me know that technician would call within 2 days. Was given an order number "89111071A" After numerous calls to Telkom 10210 nothing happened and I was promised by the Agent at callcentre that my 1Mbps was udgraded at ...
From early November 2013 there has been no service on my landline. Early attempts to contact the callcentre ended in total frustration because of the time taken to answer or no answer. On 2 January 2014 I received an SMS from telkom saying that the cables in our area would be replaced on 6 ...