The internet speed on my ADSL line had become unacceptably slow to the point I was unable to do anything at all. I logged a fault with Telkom on the morning of Thursday 23rd January, and by mid afternoon on the same day someone was working on the local exchange and also came to my home. My internet ...
I have called five times and there is no answer for cancelling service to Telkom. That is the exact reason I want to cancel my ADSL! ...
A simple line transfer for a pensioner has become a nightmare. Payment had to be made early in January and then nothing happened. Upon calling (Held for 30 minutes) I was told I had cancelled the transfer but they would reactivate it. Eventually the technician arrived and said he could not find the ...
Referance number 668CRK230114 I logged a call on the 23rd of January 2014, ADSL intermittent. The problem is that the Downstream SNR starts at 6bd when I reset the router and goes down below 3db within 5min and then resets. I need the telkom van to come out and sort out possible cable problems in ...
We applied for new lines on 6 December 2013, paid R 2100.00 for the new lines, now we are phoning for the last 3 weeks to find out when Telkom will install, now we are told that there is no infrastructure for new lines. This will take 3 months, otherwise they will sent us a letter to say that they ...
Phone and ADSL line have been down since the 11th or January. Numerous calls have been made to log and escalate the fault and yet no movement has happened, no technicians and and no service. ...