Once again Telkom has proved that they are useless. I have been paying over R3000pm on my telkom accounts and not even making one single phone call. They claim that it is Trudon using their billing system and when I query trudon about this they dont get back to me. USELESS! Two weeks ago my ...
I am using an un-shapped line from Telkom. It takes 5 minutes to load google. And it cannot even stream YouTube at 140p. The call center couldn't solve the issue. I was told of the charged call out. I have actually had techie's come out from Telkom to find no error, ON SEVERAL OCCASIONS, and ...
I applied for 2 telephone lines in June for a business in Taung (North West) - to date we are still waiting. No one explained the reason for the delay or advise when the phones will be installed. Reference numbers are: 80893647a 80894698a This is so disappointing! ...
I was very impressed with the prompt repair carried out on our telkom landline. I logged the fault just before 10 o'clock this morning and by 2 o'clock this afternoon my service was restored. The technician, A K Gumede was professional and courteous and although the pole is located in a awkward ...
I HATE writing complaints on Hellopeter (In fact, this is my FIRST), but unfortunately I'm left with no choice in this regard. Three weeks ago I contacted Telkom to log an ADSL line fault (My 2Meg line was consistently under-performing, giving me a maximum download bandwidth of only 312k and ...
A new account was opened early in July 2013. Approximately a week later a telephonic request was made to terminate the service (due to poor performance of the ADSL service). The call centre agent advised that someone would contact me to discuss WHY the termination request was made. Several calls to ...