I applied for a Telkom landline on 9 July 2013 and was told I will have my line installed within 2 weeks. After numerous calls to follow up on the status of my order, they do promise to send you a text message within 48 hours of course but as I still have not had any message/s I decided to call ...
After I booked a 2meg uncapped adsl line, the modem was installed on Monday - all I had to do is phone 10210 for a user name and password. Easy? NO! At first I was told that they installed a 5gig 1meg line, and if I needed to upgrade that, it can only be done after 48-72h, when the order was ...
My Telkom ADSL link stated getting Slow and unstable, i checked my Modem and it shows Thousands of Errors (CRC) in just minutes of connectivity, in fact i once measured 75000 errors in a 24 Hour Period I have logged (so far 5 Faults) and they have been Closed with NO resolution and in some cases NO ...
For more than 2 years now, we've experience a very high % of packet loss on Telkom's ADSL infrastructure. And from what I hear that counts for most of the companies here in Technopark Stellenbosch. When doing a ping to our first hop, [URL Removed] [105.224.84.1] for example, we typically get 5% ...
We own a business line with Telkom. I dont have enough space to write how much problems we have had since we have signed up. They have randomly changed our number and now ceased our multicall plus service without informing us and billing us prorata for a service we no longer have. I phoned the ...
In a short period of time Telkom had to move my Land line and ADSL from one property to another. First in the East Rand area and now to Pinetown KZN. With in a week or two my service was up and running. Not are their staff friendly they also extremely competent. Their internet are in my experience ...