I have been trying to get in contact with Telkom at Longbeach Mall for 2 days now and everytime I call it just rings and then goes to voicemail. I have left 3 messages and had no call back. I then called the Mall Centre Management and they gave me an alternative number but I get the same response ...
To whom it may concern This is a follow up to my previous complaint linked below: https:///telkom/complaints/telkom-12-month-contract-special-1124394 When this complaint was resolved I was told the 25% discount which was provided by the Options department and that I had to be a Telkom client for 3 ...
About four weeks ago, I applied for a ADSL line. I got a sms to tell same will be installed in three days. I have now been waiting for three weeks and four calls to the call centre and I have still not been helped. It is high time we have an effective competitor in this market - TELKOM IS ...
I submitted a request to cancel Telkom line on 22 May 2013. As of today the line has not been fully cancelled and I am still be charged for the data part of the service (I ask you how can I used adsl data if I do not have a line). Have called Telkom 5 times to sort out and every time get told ...
This is the standard response for any complaint made to Telkom: "Good day Thank you for your post. Kindly be advised that the matter has been escalated to the relevant department for further investigation. We will provide you with feedback. Your escalation reference number is ARS 211381. We ...
Telkom Mix I have been to the Telkom Direct branch here in Cape Town, Canal Walk probably about 8 times to inquire about the 2 year upgrade that is due. I have been given the run around as to when this will take place. Before my upgrade was due which was on the 5th August 2013, I wanted to make ...