My landline stopped working more than a week ago... they tried to contact me once only. I got even the manager of the area to phone me to say a technician will contact me. Up till today... still nothing. I need my landline telkom!!!.. i. Reference number... 63cwz230813. ...
I complained a few weeks ago about Telkom. They got back to me, apologized and promised everything would be fine, and it was for a week or so. But for the last few weeks, my Internet and phone line goes down at around 6pm everyday. And only comes on around 9am in the mornings. If I'm extremely ...
I've been with Telkom for some months, during this time I have had a number of overbilling issues and inconsistent communications. The customer service has been totally unprofessional, rude, uncooperative and ignorant at every level. The holding time and turnaround times are shocking. The employees ...
I was trying to get feedback on a call I logged, I phoned 10210. Instead of answering me, the consultant was first very sarcastic and then when I pointed out that I can't log on to the system as my ADSL line is down and I wanted someone to call me, the consultant put the phone down in my ear. ...
I have been having trouble with Telkom from the word go. Keep losing internet connection, internet speed keeps dropping. No internet at all. bad telephone line, can not hear a thing. And each time I log a complaint it is a different excuse, always this or that or the other. I swear the have got an ...
I've been struggling to make International calls from my Telkom Land line. I was told in May to go to a Telkom Direct Store to have it fixed, which I did but the problem persisted. When the need arose to make an International call, we got a message on our phone to say that the service is blocked. I ...