I cancelled my Telkom service MORE then 6 months ago, I paid all outstanding amounts and confirmed with the consultant and she told me it was marked off as being cancelled. I called again 1 month later to confirm, the consultant from the call centre confirmed that the account and line were all ...
I would love to extend my property to accommodate my entire family but cannot do so because in the middle of my yard is a Telkom pole which i have tried for a while now for Telkom to remove. Last week 21 January spoke to SB'u and i'm still waiting on his sms -spoke to Lerato who gave me a reference ...
I phoned telkom on Monday regarding my adsl line which stopped working on Friday night for no reason. I was met by a lovely lady named joy in the bloem branch. She gave me a reference number and claimed it would be fixed in two working days at most. There is a problem with the line. Since then I ...
What the is wrong with your call center? No wonder you are not getting any business and your shares are down, your service is PATHETIC. ...
Tomorrow will be a week since my ADSL stopped working at home, all i get from the call centre is that they are busy dealing with a backlog.. no one can give me any actual date of when a technician will be dispatched. i find this TOTALLY unacceptable, its not my problem if you dont have enough ...
I went in store to apply for an adsl line and it was completed 22 January, in Eastgate. On Friday, 24th January I receive a sms (ref92875427) saying that I must fetch my modem the line is activated. I fetch it on Saturday and they tell me everything is in order and I collect the modem. Upon trying ...